Technology is Our Feature

 The technological revolution has definitely impacted consumer relations. Consequently, companies need to adapt their routines to this new reality. One of the great challenges faced by managers is to harmonize concepts such as cutting-edge technology and reduced operating costs. The integrated business management system appears to fill this gap. It is a technological solution used to capture information from the various sectors of the company. The fact that all data is centralized in a single program facilitates and subsidizes sectoral decisions. For example, the treasury manager can have access to stock data and, from there, project future expenses for the company. This forecast allows not only to anticipate a purchase for inventory, but also to integrate actions in the sales sector to increase current revenues. Agility and reduced maintenance costs are natural consequences of adopting an integrated management system. This is because different types of programs will not be needed ...

 Intrusion tests allow to find traces of insecurity and dangers previously ignored by the IT team, ensuring better protection of information assets. Among the main benefits of this preventive method, we highlight: ensuring the security of the user's data; finding vulnerabilities in applications, systems or any corporate network infrastructure; detection of aspects of security policy that need to be improved; generation of knowledge to train developers so that they make fewer mistakes at the code level; prepare training based on vulnerabilities involving all employees, such as emails with malicious links, etc; visualization of the negative impacts of potential attacks; implementing a strengthened and effective security strategy; preventing loss of financial or corporate data; protection of brand reputation; prepare for due compliance with legislation - the General Data Protection Law, for example. In short, the intrusion test method is part of the proactive attitude that makes compa...

 Recovering business data is a task that, although possible, can take time and patience if some precautions with information security are not taken. Making a copy of your data is old advice. However, while in the past backups were performed on physical media, currently IT companies already have several solutions, such as the so-called cloud. Want to know more about it? Read our post and learn how to recover data. Check out! Data recovery: a good backup is the best solution! What is data recovery? All companies, regardless of size, accumulate data from employees, suppliers, customers, partners, billing, among others. The best practices involving information security have several protocols that aim to protect data from being accidentally deleted, stolen or damaged. However, most Brazilian companies do not adequately prepare their internal structure in order to protect their information. It is not for nothing that the Brazilian government has faced some difficulty to put into practice...

 With so many sophisticated and intelligent cyber attacks taking place on a global scale today it has become increasingly difficult for companies to establish user control. You have probably come across the question "How do you give the necessary access to countless employees without compromising the security of corporate information?" If the growing number of threats were not enough, issues such as privacy and data protection have become ubiquitous in the business world, as in recent years laws that seek to regulate the rights of users on the Internet are being implemented in several countries. As an example, we have the European General Data Protection Regulation (GDPR) and the General Data Protection Law (LGPD) in Brazil. Both create clear rules about the care a company needs to take when collecting and storing sensitive and personal data from users, as well as determining significant fines for those who break them. In view of this scenario, user control becomes essential ...

 Now we have the questions that most IT professionals cannot answer: Take Technical Course, College or Certification? Information Systems, Computer Science or Computer Engineering? Which area to follow? Programming Infrastructure Database Cloud Computing Virtualization Safety Data Scientist - Big Data Technical support Network Administration Project Management Cloud Engineer DevOps (This is not a profession, but I will quote the same)  Etc. Which Graduate to do? Or is it better certification? What certifications do I do? Free software or paid software? Microsoft or Others? Which programming language? Amazon or Azure? VMware or Hyper-V? Cisco or HP, IBM, Juniper, etc. Anyway, there are several doubts that we all have ... The  beginners  why they don't know what to do and the  veterans  who got tired of their area or saw another promising market. Unfortunately all these questions do not have a simple and direct answer, it is not possible to choose one or the ...

 Colloidal quantum dots, as well as similar crystalline quantum dots, have their functioning governed by quantum mechanics . Nanoparticles grouped in a nucleus surrounded by organic molecules, are semiconductors and, therefore, chosen by researchers at the University of California and the Los Alamos National Laboratory (LANL) to make their use in circuits an alternative to silicon-based microelectronics. The two teams used quantum dot transistors to create circuits capable of performing logical operations, combining inorganic semiconductors with the chemical processability of molecular systems. The result was a functional CMOS circuit - a low-cost and ideal alternative for complicated electronic devices, but which can be manufactured using simple techniques based on alternative solutions. Because they have inorganic and organic parts, colloidal quantum dots combine the qualities of semiconductors with the versatility of molecular systems. Because they have inorganic and organic par...

 The Blockchain network seeks to ensure security by decentralizing data. They are distributed, encrypted and shared databases that store information about all transactions that occur between network users (CHICARINO et al. , 2017). All nodes in the network must contain the same information; in this way, when a new block is inserted, all nodes are updated to receive the new information and thus contain the same content again. The blocks are structures that store the information contained in the network and are organized in a chain (WATTERS, 2016). Each block holds a reference to its previous one; in this way, it is possible to go through the entire chain until reaching block zero, also called block genesis. This block is coded by the software when the network is created and serves as the initial state of the system, keeping information about how the network should behave during its operation. Due to the chaining of the blocks, it is not possible for one of them to be changed without...

 SPTrans is the company responsible for the operation of public transport in the capital of São Paulo, having a gigantic database and information. Now, imagine if a breach in the security of that organization were made public, available to cybercriminals? It would be a great disaster! And that is exactly what happened. On August 8, 2020, a report was made public about a flaw in the company's security system, where anyone could access the sensitive data of the users of the single ticket - card used to pay for transportation. The exposed data contained: photos and registration data (CPF and RG), full physical address, affiliation, sex, telephone, date of birth, place of birth and marital status of almost 37 million users . This failure, in addition to undermining the integrity, availability and confidentiality, which are basic principles of information security, violates the requirements of the LGPD - General Data Protection Law , which determines the obligation of companies to guara...

 In the world of technology it is essential for a successful career to have certifications. One of the most valued certifications on the market today are those offered by the technology giant Microsoft because it is a reality that the Windows operating system and many other programs and applications are market leaders. Making the professional certified in its target technologies for large companies, with great job offers very well paid. As it is a company that is present in the most diverse areas of technology with its certifications, it could not be different. Here we list the main areas of certifications offered by the company: Server technologies Developer tools and applications Microsoft Dynamics Windows Microsoft Office Safety Other solutions Many companies have partnered with Microsoft to offer preparatory courses and certification assessments introduce you to the top companies offering this service: The Security Specialist has to maintain IT security controls documentation. ...

 The customer service metrics govern the operation of call centers, allow determining the  Service Level Agreement (SLA)  of outsourced help desk services   and much more. This is because they make it possible to quantify the efficiency and quality of the services provided - and monitoring the performance of this sector is part of the business guidelines and strategies. This is called performance management. However, it is necessary to know exactly which metrics should be followed, otherwise, it will not be possible to align the monitoring with the business objectives. In this post, we present the main KPIs to be followed. Follow! help desk performance What is management by customer service metrics? Conducting the management of a call center, help desk, SAC or any other type of sector and company that offers services and support to a specific audience requires a micro and macro view of relationships. Each client must receive the best quality and efficiency of th...